Privacy Policy
FLASHOP ("FLASHOP"/"We") and NewBang Holding Limited CO. are committed to protecting your privacy.
Our Privacy Policy are defined as follows:
Our Privacy Policy outlines how we collect, use, store, and disclose your personal data when you use our services. It states your rights and options about your personal data and provides guidance on how to contact us if you have any questions or concerns.
* Please review this privacy policy carefully. By using our website and services or providing us with your personal data, you acknowledge that you have read and understood our privacy policy. If you do not agree with the terms, you should discontinue the use of our website or provide your personal data via other means. Your use of our website and services is subject to our terms of service. *
About the Data We Collect
You can access certain services on our website without providing personal data; however, some features require submission of personal data. The data we collect are defined as three categories:
- Information directly provided by you.
- Information received from third parties.
- Information gathered through cookies or relevant technologies.
- Account Registration: Upon registering for services via our website or subscription, you agree to our collection of specific personal details, such as your name, company name, email address, and password. If you opt to create or log in to your account using third-party service providers like Google, we'll collect your name, email address, or phone number from the third-party service providers to verify your identity, subject to the personal data policies permitted by that service.
- Transaction Information: We collect detailed transaction data, including payment specifics provided by you, in order to process your order.
- Payment Information: When you register for trials, or purchase paid services or third-party services, we collect your billing and payment details, including information from your payment method such as credit card numbers.
- Additional Payment Information: You may opt to provide additional details, such as withdrawal instructions, alternative billing addresses, or the name of the company you represent.
- Identity Verification: In certain cases (e.g. refund application), we may require specific information to verify your identity, as mandated by applicable laws. This could include billing details (name, transaction ID, last four digits of credit card number, billing date), email address, login name...etc.
- Account Information: In specific cases, such as withdrawal of your profit or deposit, we may require that you submit designated account details, such as account location (SWIFT), bank information, account number, account name, and other bank transfer details to ensure a smooth remittance.
- We collect the personal data you provide when you contact us for services on our website, interact with our chatbots, or contact our customer support.
About COOKIES
What are Cookies?
Cookies are identifiers we send to your computer or mobile device. They allow websites to remember your actions and preferences, such as login information and region selection, to enhance your browsing experience. This means you don't have to re-enter the same information every time you return to the website or switch pages. Cookies also help us identify your device, inform us when and how websites or services are used, and track activities on the website.
Why do we use Cookies?
We use Cookies for several reasons: Some Cookies are necessary for technical purposes to ensure proper functioning of the website; we refer to these as Basic Website Cookies. Some Cookies provided by third parties are used for website data analysis among other purposes; we refer to these as Systematic Analysis Cookies.
The chart below outlines the specific types and purposes of first-party and third-party cookies used on our website:
How We Use Your Information
The personal data collected above are used for purposes as listed below:
- Providing services and support, including transaction processing and user account management.
- As permitted by law, we may conduct certain procedures such as website maintenance, customer relationship management, data analysis for service improvement as part of our routine operation.
- We comply with legal obligations and proceedings to protect our rights as well as safeguard your rights, privacy, and security.
How FLASHOP Handles Your Personal Data:
- No Sharing or Selling Personal Data: We do not sell, rent, lease, or provide your personal data to any third party by any means unless specified to provide the products and services you request, with your permission, or as required by law.
- Service Providers: We may collaborate with other companies and individuals to perform specific tasks on our behalf, such as payment processing, fraud prevention, email communications, and customer support. These partners may need to process your personal data to complete services for us, but they only operate under our instructions and are bound by our privacy policy.
- Affiliates: We may disclose your data to our affiliates to assist in providing customer service, customer support, or sales and marketing activities. These affiliates process your personal data according to our instructions and are bound by our privacy policy.
- Other Third Parties: When you make a request or an inquiry about our service, we may need to share your personal data with third parties in order to respond to your requests. These third parties are bound by our privacy policy when handling your data.
- Social Networks: We may share certain personal data about you with social networking sites, where permitted by law, to increase traffic to our website or promote our products or services. We do not control or supervise data processing by these social networking sites, so please inquire the social networking sites directly about their data processing regulations.
- Legal Requirements: We may disclose relevant information in response to legal authorities, or to protect or defend the rights and property of FLASHOP. Upon formal requests from local courts or authorities, we will provide relevant information in accordance with the regulations without further notice.
According to applicable privacy laws and regulations, we retain your personal information. If we have a reason to believe that any of the following circumstances apply, we may either delete or anonymize your personal information:
- The retention of such personal information no longer serves the purpose for which it was collected.
- Personal information is no longer required for any legal or business purposes.
- Further retention of such personal information does not have any other legitimate reasons.
If you discontinue the use of our platform or if your rights to use the platform and/or services are terminated, we will continue to process your personal information as required by applicable laws, as well as the obligations outlined in this Privacy Policy and relevant legal regulations.
Should you become aware or suspect that your personal data has been lost, stolen, misappropriated, or otherwise compromised, or if your FLASHOP account is being or suspected being used without authorization, please contact us immediately.
Disclaimer Regarding Security and Third-Party Websites:
Due to the nature of network connectivity, we cannot guarantee the security of personal information and data provided on third-party websites. While we have implemented various security measures to protect your personal information, we cannot be held responsible for the security of third-party websites.
Changes to Our Privacy Policy:
This Privacy Policy is effective from the date of its initial publication. As our business evolves, we may periodically update this Privacy Policy. Changes will be posted on this web page or other relevant web pages.